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Hi All,
Last night we deployed new code with several performance improvements. Immediately after opening up the site it was hit with very heavy traffic. Soon after, the server came to a grinding halt.
From looking at the trends in the traffic it appears that much of these requests are coming from automated scripts. Whether these scripts intend to distrupt the site, or belong to people trying to play the game is currently unclear.
Even though the number of requests was very high the server should never come to a halt. When this happens it means there is a problem with our code, a problem with our configuration, or a problem with another component we're using... Regardless, there is a problem which we must solve.
Today it's a case of starting investigating again. Eventually we will figure out where the problem is and it will be fixed. We have a good lead at the moment, but as with all things of this nature, it could come to nothing or it could be the breakthrough we're looking for. This is the main reason that it's near impossible to give an accurate estimation of when the problem will be fixed.
Once the problem is solved, scripters will continue to be a problem. Simply put, if there are 100 scripted requests for every one human request, the humans will suffer - this will be an ongoing problem.
To keep you somewhat informed, we will continue to update the notice at utopia-game.com. This at least tells you that the game will NOT be back for X hours, and you can get on with other things while checking back at utopia-game.com just once in a while.
Thanks,
Brian & Sean
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